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Delivery & Support Officer

Permanent employee

About us
Mobisol Group is a leading global player in decentralised solar electrification. Driven by market demand for off-grid solutions beyond lighting, Mobisol designs, distributes and services large solar systems, seamlessly integrated with proprietary pay-as-you-go (PAYG) software. By combining the latest high-tech solar hardware with mobile payment technologies, the Berlin-based company ensures affordability through flexible payment plans. Mobisol enables rural families and businesses to power a wide range of compatible appliances, such as televisions and stereos, thereby improving people's standard of living and enabling incremental income from new solar-powered businesses. With over 600 employees, Mobisol runs its own operations in Tanzania, Kenya, and Rwanda, while providing hardware and software solutions through a growing network of B2B partnerships in another nine countries worldwide.
What this job is about
The Delivery and Support Officer is responsible for physical execution of delivery routes planned to various areas, securing efficient storage during transportation, safely driving the delivery truck to its destination and back, and assisting with manual activities including hauling, arrangement, cleaning and movement of items inside the main warehouse.
Your tasks
  • Supervise physical deliveries processes by ensuring items are loaded, stored in the truck, and offloaded in appropriate and safe manner.    
  • Timely, safe and complete loading and offloading of items (completion of assigned route)
  • Proper and safe arrangement of items in the truck to avoid damages
  • Administer delivery related documents (delivery notes, packing lists, return delivery notes etc.) by making sure they are filled correctly and handed over to the respective line supervisor   
  • Crosscheck completion of delivery notes during loading
  • Ensure signing of delivery notes at offloading destinations
  • 100% completion of Delivery Checklist for Area Administrator
  •  Complete vehicle checks and reporting any faults to the supervisor for preventive maintenance actions.    
  • Duly Filled and signed Vehicle Check Log after each trip
  • Reporting vehicle faults to respective supervisor
  • Physical separation, re-packaging, and labeling of items in the warehouse during preparation for deliveries to Areas/Zones.    
  • 100% completion of tasks as instructed 
  • Assisting in cleanliness, arrangements and stock taking at the warehouse as instructed.   
  • Physical spot-checks of stock at Mobishops as instructed.   
  •  Discrepancy report of spot-checked items as instructed.
  • Complete check of working warehouse tools/machines (hand pallets forklifts/dolls, ladders etc.)
  • Technical Activities
  • Hauling and arrangement of SHS parts from Warehouse to Assembly area.
  • Assist QA in hauling, cleanness and arrangements of repossessed/returned assets; that is SHS and their appliances


Your Qualifications
  • Experience in operating delivery trucks or related heavy motors for long haul (long travel hours even during weekends)
  • Ability to converse with colleagues e.g. Area Admins, customers
  • Ability to use basic technological tools such as smart phones, hand-held QR code scanners
  • Valid certification and professional truck driving license as per laws of Kenya 
  • Knowledge of routes in the region / nation-wide.
  • Physical ability to handle manual work
  • Simple ability to execute planned daily activities within required timelines.
  • Education above a Certificate is an added advantage

Your Perspective
The position offers you the chance to build your career in a challenging position, gain experience in planning and monitoring of deliveries, as well as proper transport data management. You will be part of a highly committed and motivated team, at the front line of plugging in the world!
How to apply
As an equal opportunity employer, Mobisol offers all of its employees and applicants full equal opportunity irrespective race, ethnic origin, sexual identity and disability, religion or beliefs.

If you feel intrigued by this challenging opportunity, please apply by clicking the "Apply" button below.

Thank you for considering a career at Mobisol

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