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Sales Agent Coordinator

Permanent employee, Full-time · KE – Busia

About us
Mobisol Group is a leading global player in decentralised solar electrification. Driven by market demand for off-grid solutions beyond lighting, Mobisol designs, distributes and services large solar systems, seamlessly integrated with proprietary pay-as-you-go (PAYG) software. By combining the latest high-tech solar hardware with mobile payment technologies, the Berlin based company ensures affordability through flexible payment plans. Mobisol enables rural families and businesses to power a wide range of compatible appliances, such as televisions and stereos, thereby improving people's standard of living and enabling incremental income from new solar-powered businesses. With over 750 employees, Mobisol runs its own operations in Tanzania, Kenya and Rwanda, while providing hardware and software solutions through a growing network of B2B partnerships in another nine countries worldwide.
What this job is about
As a Sales Agent Co-ordinator, this individual must drive development and implementation of team purpose, principles and values in alignment with company purpose, principles and values. The SAC will be responsible for developing strong and lasting relationships with Sales Agents & Customers. The Sales Agents team performance, coordination and morale will be key deliverables for this role.
Your tasks
  1. Educating Sales Agents in applicable policies, guidelines, processes and procedures
  2. Driving development and implementation of team purpose, principles and values in alignment with company purpose, principles and values
  3. Planning district budget and reporting to Regional Sales Manager
  4. Adhering to department budget
  5. Completing assigned tasks in line with applicable policies, guidelines, processes and procedures
  6. Organizing and facilitating regular team meetings according to guidelines provided by
     Regional Sales Manager and National Sales Manager
  7. Mentoring each SA to enhance operational performance, motivation and engagement. Training and on the job coaching of SAs on topics including pitching, sales conversation, closing, and building of strong and long-lasting relationships with customers
  8. Onboarding and on-the-job of newly trained and certified SA to evaluate their progress
  9. Build strong, long-lasting relationship with SAs
  10. Recruitment of Sales Agents, supported by Regional Sales Manager
  11. Evaluating Sales Agent performance, developing and implementing plans for improvement, discussing sales achieved, strengths, weaknesses, and training plan
  12. Coaching and coordinating each SA to ensure needed number of SAs are active
  13. Sales Agent achieves monthly, weekly, and daily Key Performance Indicators (KPIs)
  14. Weekly coordination of Sales Agents to conduct below-the-line marketing activities. 
  15. Build strong, long-lasting customer relationships
  16. Reporting about sales activities on a daily basis
  17. Daily, weekly, monthly sales plan for team
  18. Ensuring all Sales Agents have all necessary tools and resources to conduct their activities, including t-shirts, flyers, smartphone with m-Tawi.
  19. Build strong, long-lasting relationships with key stakeholders in the area, such as Ward Executive Officers 
  20. Collecting information from other departments in case of misconduct and taking appropriate action in collaboration with the Regional Sales Manager
Your Qualifications
  • Degree in Sales or related field is a plus
  • Sales experience is essential; two years’ experience in B2C sales and at least 1 year in sales management or a related field is a plus
  • Excellent verbal communication skills
  • Proven track record in sales achievements 
  • Ability and a passion for coaching and training sales agents
  • Proven ability of strong day-to-day planning and organization
  • Strongly customer focused 
  • Creative approach in lead creation and customer engagement
  • Experience in conducting market analysis 
Your Perspective
The position offers you the chance to manage a team of Sales Agents and their customers. You will also oversee sales, distribution and marketing activities within a designated geographical area of the country.
How to apply
If you feel intrigued by this challenging opportunity, please apply by clicking on the "Apply" button. As an equal opportunity employer, Mobisol Kenya offers all of its employees and applicants full equal opportunity irrespective race, ethnic origin, sexual identity and disability, religion or beliefs.

Thank you for considering a career at Mobisol

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