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Telesales Officer

Permanent employee · KE- Nairobi

About us
Mobisol Group is a leading global player in decentralised solar electrification. Driven by market demand for off-grid solutions beyond lighting, Mobisol designs, distributes and services large solar systems, seamlessly integrated with proprietary pay-as-you-go (PAYG) software. By combining the latest high-tech solar hardware with mobile payment technologies, the Berlin-based company ensures affordability through flexible payment plans. Mobisol enables rural families and businesses to power a wide range of compatible appliances, such as televisions and stereos, thereby improving people's standard of living and enabling incremental income from new solar-powered businesses. With over 600 employees, Mobisol runs its own operations in Tanzania, Kenya, and Rwanda, while providing hardware and software solutions through a growing network of B2B partnerships in another nine countries worldwide.
What this job is about
Telesales Officer sells Mobisol’s products, focusing on an excellent customer experience
and building a strong customer relationship.
Your tasks
  • Closing Quality Sales
  • Conducting follow-up calls with new and recent customers, in line with Mobisol guidelines and policies
  • Conducting Outbound Calls to new or existing upselling customers
  • Build strong, long-lasting customer relationships. Building repeat sales through strong customer relationships, rather than using high-pressure sales techniques
  • Maintaining accurate call log and accurate reporting and qualify leads
  • Daily and monthly sales reporting
  • Proving commercial and financial awareness in completing assigned tasks
  • Completing assigned tasks in line with applicable policies, guidelines, processes and procedures
  • Seeking opportunities to learn and develop within Mobisol and through training
  • Analyzing the sales funnel: Identifying potentiality of outbound and inbound calls, and where they are in the sales funnel
Your Qualifications
  • Proven track record of going above and beyond to get the job done
  • Excellent verbal communication skills, ability to communicate with many different types of people
  • A person that does not give up after facing challenges
  • A person eager to grow and learn
  • Commercial acumen and ability to sell
  • Capacity to innovate and create new sales and marketing processes
  • Ability to build relationships and work in a fast growing start-up environment
  • Drive to make every sale an excellent customer experience
  • Self-starter with a passion for Mobisol´s vision to plug in the world
  • Fluency in the CO language; fluency in English is a plus
Your Perspective
The position offers you a chance to sell Mobisol products and build strong customer relationship.
How to apply
If you feel intrigued by this challenging opportunity, please apply by clicking on the "Apply" button. As an equal opportunity employer, Mobisol Kenya offers all of its employees and applicants full equal opportunity irrespective race, ethnic origin, sexual identity and disability, religion or beliefs.

Thank you for considering a career at Mobisol

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