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Front Desk Officer

Permanent employee · KE- Nairobi

About us
Mobisol Group is a leading global player in decentralised solar electrification. Driven by market demand for off-grid solutions beyond lighting, Mobisol designs, distributes and services large solar systems, seamlessly integrated with proprietary pay-as-you-go (PAYG) software. By combining the latest high-tech solar hardware with mobile payment technologies, the Berlin based company ensures affordability through flexible payment plans. Mobisol enables rural families and businesses to power a wide range of compatible appliances, such as televisions and stereos, thereby improving people's standard of living and enabling incremental income from new solar-powered businesses. With over 750 employees, Mobisol runs its own operations in Tanzania, Kenya and Rwanda, while providing hardware and software solutions through a growing network of B2B partnerships in another nine countries worldwide.
What this job is about

The front Desk Officer provides support services to all Mobisol departments to facilitate a smooth office routine. They assist the management team, support community building, carry out office-related administrative and maintenance tasks, and ensure reliable travel and visitor management.

Your tasks
  • Works independently on assigned tasks
  • Completes assigned tasks in line with applicable policies, guidelines, processes and procedures
  • Contributes ideas for the Continuous Improvement Process (CIP)
  • Keeps office equipment and facilities maintained (e.g., ensures availability of office supplies, monitors operating costs)
  • Coordinates construction & maintenance works in Mobisol office, when applicable
  • Organizes and supports janitor, contracted service providers and support staff (e.g., cleaner)
  • Creates ownership among employees for office
  • Attends to queries and referring emails, calls or visitors to the appropriate department/person & Acts as single point of contact (SPOC) for external visitors
  • Plans and coordinates travel and program for internal and external stakeholders (Travel Management)
  • Receives, records, keeps and disburses consignments/mails on behalf of departments, (Store Management)
  • In charge of 5’S in the offices
  • Performs administrative tasks and hands-on support as required by management, including preparation and maintenance of records, official correspondence, and filing.

Your Qualifications
  • Minimum of two years of working experience in office management
  • A Bachelor Degree in any related field (i.e. Administration)
  • Relevant professional training (e.g. administration, office management)
  • Fluent in English and Kiswahili
  • Computer literate with very good skills in Microsoft Office (Word, Excel, PowerPoint)
  • Very strong communication, organizational and interpersonal skills
  • Assertiveness, reliability, stress resistance and flexibility
Your Perspective
This job offers you the chance to practice continuous customer service and support general office management.
How to apply
If you feel intrigued by this challenging opportunity, please apply by clicking on the "Apply" button. As an equal opportunity employer, Mobisol Kenya offers all of its employees and applicants full equal opportunity irrespective race, ethnic origin, sexual identity and disability, religion or beliefs.

Thank you for considering a career at Mobisol

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